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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawntayna Gadson

September 25, 2026

5  out of  5
rating by Shawntayna Gadson
"They are always so kind and helpful I really appreciate customer service like this, they are the best."
We responded:
"Thank you for your review, Shawntayna. I'm happy to hear that you find our team kind and helpful. We strive to provide the best customer service possible. We're always here if you need anything else!"
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Michael Kraft

September 21, 2026

5  out of  5
rating by Michael Kraft
"Very helpful and friendly. Took care of everything I needed quickly and effortlessly"
We responded:
"Thank you, Michael! I'm happy to hear that you found our service helpful and friendly. It's great to know we could take care of everything you needed efficiently. We're always here if you need anything else!"
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Jae Arrant

September 16, 2026

5  out of  5
rating by Jae Arrant
"John and his team are amazing! Reean always helps me start new policies for my kids with amazing rates! Joyce helps with my payments when I have difficulty online when the system won’t cooperate with me! I always receive payment reminders from the friendly agents! Each time I’m looking to get a policy for a family member John Edger State Farm is who I call! You can speak to John himself or ask for Reean or Joyce they are friendly respectful and always willing to help! Thank you all so much!"
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Janice Jin

September 14, 2026

5  out of  5
rating by Janice Jin
"very good services. Always available and address our concerns"
We responded:
"Janice, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Chino Hills. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John Edgar and Team "
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jason meaders

September 10, 2026

5  out of  5
rating by jason meaders
"I have been at this office for over 10 years. I unfortunately have had some claims, through my business and personal policies. They continously answerd my non stop questions as I navigated through the claims. There is not much more you can ask for! Great office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jill Miro -AZ

August 25, 2026

5  out of  5
rating by Jill Miro -AZ
"I am coming out of an experience with a carrier that I hope nobody else will have to experience. Caleb Edgar helped relieve the stress, anxiety, and frustration I felt toward all insurance companies. He was amazing to work with, and I look forward to a long relationship regarding my auto and condo insurance.

Thank you, Caleb Edgar!"
We responded:
"Jill, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Destani Jordan

July 31, 2026

5  out of  5
rating by Destani Jordan
"100/10 I HIGHLY RECOMMEND!!!!!

I’ve been with State Farm since I first started driving at age 16 under my dad’s policy. Once I became of age and needed my own policy, there was no question that I would continue with State Farm and here I am at 29 years old, still a loyal customer. I truly don’t see myself going anywhere else.

From what I can remember, State Farm has always provided exceptional customer service. They have consistently taken great care of me and my family, always making sure we felt valued, supported, and that our best interests were a priority.

One of the things that has always stood out to me is how personal they make the experience feel. Even something as simple as receiving a special birthday card every year has always been such a thoughtful gesture and a reminder that they truly value their customers beyond just a policy.

More recently, I’ve had the pleasure of working with Joyce, and she has truly been an angel. Heaven sent, for sure. She has gone above and beyond to help me, showing so much patience, understanding, and genuine care throughout the process. Her kindness and willingness to support me have meant so much, and she is a perfect example of the type of service and compassion that keeps customers like me with State Farm for life.

Thank you, Joyce, and thank you State Farm, for continuing to make me feel like more than just a policy number. I’m truly grateful for the years of care, consistency, and genuine customer service you’ve provided to me and my family. 🙏🏽"
We responded:
"Thank you so much for the 5 stars, Destani! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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martin gonzales

July 29, 2026

5  out of  5
rating by martin gonzales
"Erika Canales is an amazing agent as she’s very personable and willing to help with any issues you may have. Thank you Erika so much for all you’re help you’re awesome 😁😁"
We responded:
"martin, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Chino Hills insurance team! - Your State Farm Agent, John Edgar "
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Kira Shaffer

July 28, 2026

5  out of  5
rating by Kira Shaffer
"When my automatic payment didn’t go thru they helped me figure get out instead of just canceling me. I appreciate you all!"
We responded:
"Wow, thank you for the 5-star review, Kira! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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adriana Lozano

June 30, 2026

5  out of  5
rating by adriana Lozano
"I am very pleased with the customer service from Erica, very professional\nAnd may I add that quick response to text or phone call, keep up the good work"
We responded:
"Thanks so much for the amazing review, adriana! We really appreciate your support here in Chino Hills . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kristyna

June 11, 2026

5  out of  5
rating by Kristyna
"Erika Canales was incredibly kind, patient, and knowledgeable throughout the entire process. As someone who felt overwhelmed and unfamiliar with auto insurance, I truly appreciated how thoroughly she explained my options and answered all of my questions without judgment. She made the experience quick, easy, and stress-free. Her professionalism and genuine willingness to help made a lasting impression!
She was thorough, patient, and took the time to answer all of my questions with kindness.
The process was quick, easy, and informative, and I left feeling confident and happy with my new policy. Ask for Erika!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chino Hills to know that you had such a wonderful experience with us here on State Farm Agent John Edgar’s Team."
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Luis Vignolo

June 6, 2026

5  out of  5
rating by Luis Vignolo
"I am always, I mean always busy. Work, appointments, gym, grocery shopping, etc., it just seems like there isn't enough time to just relax. Maybe 2 hours when I get home if that and then to bed and up at 4:30am and do it all over again. Groundhog day! That being said, for me to sit down and write a review for ANYONE, it must be a real good reason or real bad. In this case my hats off to John Edgar's State Farm Insurance/Finance in Chino. I am a very Loyal Customer, Friend, Employee, as long as I am treated nice, I usually do not mooch about price. I was in retail for Automotive business and other retail for many years. I learned from every single type of Customer you can imagine. OK, on with this, I have been a John Edgar State Farm Customer for ??? 6 years or so and I could not recommend or say enough Positive things about them. Joyce Zazueta is the Amazing, Cheerful and Professional Agent that always takes care of me, whether it's a visit at the office or a phone call, when and if I leave her a message, she always calls back within a reasonable time ( I know I'm not the only Customer ) with Good news or a way to find a solution to WHATRVER it is I need with my Insurance. I have a car and a Harley. Now talking price, ( I do have a great Driving record ) Nobody can match it, thats including the Tremendous Service I get, either by phone, E-mail or in person, yes, i talk to a Real person with a smile and maybe a few laughs! That's my Insurance Agent. She's the Absolute Best. I totally recommend them! You'll get the Awesome Company of State Farm backing you, and out of this World, top quality Service! A No Brainer folks. Yes, you might find a tad Cheaper with some others but good luck if you do and let me know what Service you'll get, AI!! Please hold, a Customer representative will be right with you, 40 minutes later. I called others because WE are living through some very difficult times, and I assure you, I got nothing but a headache. Hope this helps. Thank you"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John Edgar’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Floyd Williams

May 28, 2026

5  out of  5
rating by Floyd Williams
"After having trouble viewing my recently established policy and making my payment I contacted Erica at John Edgar's office. She was patient and thorough, in a word she was extremely helpful in resolving my issues."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Anthony Rivera

May 15, 2026

5  out of  5
rating by Anthony Rivera
"John is a awesome agent I was in a big bind and he help quick fast I told him what I was looking for at a good price 😀 thank you John my new insurance guy im lock in for the long run"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John Edgar’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chino Hills ."
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Brithney Buchanan

April 24, 2026

5  out of  5
rating by Brithney Buchanan
"Erika is helpful and informative"
We responded:
"Brithney, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John Edgar’s Team here in our Chino Hills office. "
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Maria Robiso

April 18, 2026

5  out of  5
rating by Maria Robiso
"I highly recommend Reean for anyone looking into life insurance. She is professional, knowledgeable, and takes the time to understand your needs."
We responded:
"Maria, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John Edgar’s Team is just a call or email away!"
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Catherine M

April 15, 2026

5  out of  5
rating by Catherine M
"My husband and I had the pleasure of working with John Edgar, Jr. Super quick, efficient, and helpful with both auto and home insurance. And much better rates than our previous insurance company."
We responded:
"Thank you so much for the 5-stars, Catherine! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John Edgar’s Team anytime."
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Joel Piltch

April 15, 2026

5  out of  5
rating by Joel Piltch
"I highly recommend Reean for any life insurance needs. The service was excellent, and they were extremely accommodating throughout the entire process."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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julie zick

April 14, 2026

5  out of  5
rating by julie zick
"Thanks Vanessa for all help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cristina Padilla

April 6, 2026

5  out of  5
rating by Cristina Padilla
"Great Customer Service. Thank you! Joyce. Your help is greatly appreciated."
We responded:
"Thank you for your kind review of State Farm Agent John Edgar’s Team. We appreciate it!"
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James Young

March 27, 2026

5  out of  5
rating by James Young
"強力推薦
服務好、又專業"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John Edgar’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chino Hills ."
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Danny Klee

March 7, 2026

5  out of  5
rating by Danny Klee
"Great place"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Edgar’s Team here in Chino Hills . "
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Mj Finstrom

February 27, 2026

5  out of  5
rating by Mj Finstrom
"Erika spent a lot of time answering questions and going over different options for car insurance. She was very friendly, patient and easy to work with. Great customer service. Thank you!"
We responded:
"Wow, thank you for the 5-star review, Mj! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Debbie Clark (Sunshine)

February 24, 2026

5  out of  5
rating by Debbie Clark (Sunshine)
"Stare Farm I s my go to Insurance company for my entire life of 64 years. They are friendly and competent and honest."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Javier Avelar

February 24, 2026

5  out of  5
rating by Javier Avelar
"Great customer service, very helpful. Always available to answer your call"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John Edgar’s Team. "